The laptop problem has been solved, thanks to Dell, who rocks. If you need anything from them, ask for Michael Thames (phone 1-800-879-3355 ext 4160040). He was really nice and helpful on the phone, and thanks to him, I've got a new computer arriving in two weeks! (I can't fucking wait. Seriously.) If you want to read the whole story, it's in my blog.
I hope you all have a great 4th of July weekend! I'll be in the pool at Craig's cousin's place